Coca-Cola Europacific Partners Case Study Interview

Webinar

Coca-Cola Europacific Partners Case Study Interview

Watch Coca-Cola Europacific Partners share how their legal team scales capacity with no-code automation, delivering no-touch NDAs, low-touch triage, faster responses, and cross-business adoption.

00:41 Richard’s background; “say yes and see how it goes”
01:19 Welcome; session setup
01:50 Who CCA is; legal team overview request
02:27 Territories, scale, customers; legal team size & scope
03:11 Generalist lawyers; outsource highly specialized work
03:47 Tech tools vs innovation—distinct but related
04:59 No formal program; culture of incremental improvement
06:08 Why innovate instead of “just doing the work”
07:11 Burning platform: workload outpacing capacity
07:48 Mindset shift: always improving delivery
08:24 See legal’s role in end-to-end business processes
10:19 Legal as linchpin; NDA within broader procurement flow
10:48 Small teams: acting without dedicated legal ops
11:57 Early mistake: first big project took ~18 months
13:19 Advice: start small; quick wins create capacity
15:10 Problems sought: docs vs process automation
16:19 Why Checkbox: build apps; no-code; less IT dependency
18:56 Not legal-specific; cross-business adoption (People & Culture)
19:28 “No-touch” / “low-touch” legal services explained
20:39 No-touch NDA with visibility: counts, parties, copies
21:17 Low-touch triage: thresholds & targeted legal actions
23:50 Faster responses: days → hours via clear routing
24:27 Outcome: mass personalized leave-fix communications app
26:29 Leader summaries; CSV upload → hundreds of docs in minutes
28:33 NDA app integrations: matter mgmt, DocuSign, DMS; auto-file
29:05 Find NDAs later; unified data; micro-savings compound

Timestamps