Power Your Workflows & Request Management with an AI Front Door

Webinar

Power Your Workflows & Request Management with an AI Front Door

Watch how the AI Legal Front Door streamlines intake with chat, email, and Slack, delivering policy-based answers, workflow automation, reporting, and in-house legal insights.

00:03 Intro: AI Legal Front Door for Legal Intake & Request Management
00:50 Speakers: Legal Tech, Legal Ops, Workflow Automation
02:08 Restaurant Metaphor → In-House Legal Intake gone wrong
04:02 Poll: Email vs Slack/Teams for Legal Request Intake
05:23 Pain #1: Fragmented legal service desk & unstructured intake
07:40 Pain #2: Legal triage, misrouting, missing matter context
09:25 Pain #3: Legal analytics, SLAs, proving value to the GC
11:03 Common stopgaps: Shared inboxes, spreadsheets, misfit IT ticketing
12:09 Vision: Multi-channel Legal Front Door (email/Slack/Teams)
13:16 Pillars: Conversational AI for Legal + Knowledge + Workflow
15:22 Demo start: Legal AI Assistant for request intake
18:01 Slack demo: Contract request → policy guidance + action
19:41 Launch to Document Execution Workflow (approvals, e-signature)
21:13 “Is this canned?” Generating policy-grounded legal answers
22:17 Sources: Upload policies, playbooks, templates, connect apps
23:19 One-click “train”: No data scientist, governed LLM setup
24:10 Email intake demo: Gifts & Entertainment conflict check
25:25 AI reply: Compliance policy + workflow link from email
26:05 AI dashboards: Conversations, unanswered, channel sources
27:41 Request & Matter Reporting: Workload, SLAs, capacity
28:46 Where NOT to use GenAI: Control, accuracy, risk
30:27 Fallbacks & handoffs: Intake form, attorney assignment
33:59 Tracking AI accuracy: Unanswered Qs & audit trails
35:33 Why chat accuracy ≠ clause extraction (CLM context)
37:12 Start small: UAT, low temperature, policy-based answers
38:44 Recap: Legal intake + knowledge + workflow automation
40:19 Closing: Roadmap for in-house legal & legal ops teams

Timestamps