Designing Your Legal Tech Stack

Webinar

Designing Your Legal Tech Stack

Join us in this latest episode of ‘Go with the Workflow’ as we discuss the the 4 Core Legal Ops Technology Capabilities and share valuable insights on navigating the prioritization of technology for your team's unique circumstances and strategic business outcomes.

02:19 Building a long-term legal tech strategy vs. quick fixes
‍02:50 Overlapping categories: CLM, workflow, matter management
‍04:39 Evolution from simple eBilling & DMS to complex stacks
‍07:26 One system to rule them all vs. best-of-breed approaches
‍10:25 Middle-ground strategy: rationalizing tools without overload
‍12:40 Convincing IT: why legal can’t rely on enterprise tools alone‍
15:03 Using business capability models to align legal + IT‍
17:47 Why enterprise finance tools can’t replace legal eBilling‍
22:23 Risk of over-customization: balancing needs vs. features‍
24:05 Capability map: core pillars of modern legal tech
‍29:29 Intake, triage & “legal front door” momentum in legal ops
‍34:08 Shared inbox roots → portals → intake platforms today
‍37:54 Perfect storm: workload, IT systems, GenAI push intake forward
‍41:27 Intake as the foundation for legal data visibility & efficiency
‍42:37 Prediction check: conversational intake adoption since 2019
‍46:56 Risks with GenAI chatbots: hallucinations & prompt injection
‍50:32 Final advice: map capabilities first, then choose tech

Timestamps