Webinar

Why Legal Transformation in a Post-Covid World

Watch Caroline Ferguson discuss post Covid legal transformation, highlighting innovation, automation, data, culture, business cases, user centric design, and agile strategies for in house teams.

00:01 Intro & topic: why legal automation post-Covid
00:41 Guest intro: Caroline Ferguson (Simpson Grierson, ex-A&O)
01:14 Defining legal transformation: mindset + formal strategy
03:00 Strategy pillars: innovation, automation, data & people
04:01 Building an innovative culture in legal teams
05:33 Processes & rituals: missions, scanning, focusing opportunities
06:36 Covid-19 impacts: more-for-less pressures on in-house teams
07:37 Survey insights: 78% increased workload, 30% budget cuts
08:53 Positives: 65% still pursuing transformation priorities
10:27 Top priorities: tech, resourcing models, new skillsets, legal ops roles
12:08 Advice: start with curious people + strong leadership support
13:43 Building business cases for legal ops & automation initiatives
14:50 Data-driven cases: volume, time, risk & user value
15:54 Empathy for end users: business value, faster turnaround
16:53 Mapping users & personas for better solutions
18:02 Contract automation: redesign for business users, not lawyers
19:37 Aligning transformation with business-wide strategy
20:43 Key challenges: lack of time, budget & system integration
21:53 Overcoming challenges with agile, Kanban & design thinking
23:26 Starting out: design thinking & legal design resources
24:28 Collaboration: vendors, firms, and knowledge sharing
26:39 Networks: LinkedIn, Twitter, conferences & collective wisdom
27:35 Leverage organizational agile/design programs internally

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Webinar

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