Information Security Use Cases

Data & Security Incident
Reporting and Assessment

Data & Security Incident Reporting and Assessment

Report incidents and assess potential data breaches with digital audit trails
and automated reporting to monitor key factors such as breach types & control gaps
Report incidents and assess potential data breaches with digital audit trails and automated reporting to monitor key factors such as the type of breach and control gaps

The Challenges

The “Cost of a Data Breach” study by Ponemon Institute (2018) identified that 25 percent of data breaches were comprised of both IT and business process failures. These business process failures can result in major financial and reputational losses for the business but can be mitigated by enhancing IT infrastructure and creating efficient incident reporting processes. Data incident reporting processes enable businesses to identify, control, escalate and respond to data security breaches in a timely manner but are often done in unstandardized and time-consuming methods. This leads to long queues for reviewing potential breaches and inefficiencies for the compliance team. Data incident reports also need to be customized for each organization and is dependent on the scale and complexity of the IT systems which often reveals gaps in current breach assessment processes, exposing the organization to risk.

How Checkbox Solves Data & Security Incident Reporting and Assessments

Challenges How does Checkbox address it?

Business users are unsure of which data breaches need to be reported and often under-report or over-report. 

Automatically assess the severity of the data incident to contain the data breach, escalating to the correct team when required. 

The manual assessment of data and security incidences is time-consuming, leading to long assessment turn-around times and causing further delays in other areas of the business. 

Checkbox’s drag-and-drop platform enables business users to quickly build and deploy bespoke data incident reporting solutions within a few days, enabling the automation of reviewing security incidences. 

The manual assessment of data and security incidences is prone to human error, from business users who may enter the wrong information, to data controllers who miss information when assessing. 

Checkbox solutions leverage no-code decision-tree logic and complex calculations to easily standardize the business logic and approval workflows used to determine the severity of the security breach. Checkbox also integrates with 3rd party systems to automatically retrieve data to avoid having to rekey information manually. 

Due to the complexity of enterprise businesses, many bespoke systems are used. Off-the-shelf data incident reporting tools are often uncustomizable to these systems. Further, the ever-changing tech stack mean data incident reporting processes must be updated at the same pace. 

Checkbox easily enables the deployment and maintenance of risk assessment solutions using the no-code, drag-and-drop platform. These solutions can be easily updated without involving IT as new ever-changing technology and policies are adopted. 

Response plans to contain the security breach can be inconsistent as incidents are reported via different channels, from hallway conversations to formal incident reporting, by different security controllers. 

Automation enables standardized and accurate recommendations each time, without requiring input from the compliance team. 

The compliance team has minimal visibility over the types of reported incidences, the volume of breaches, and the outcome and potential risks. 

Track the real-time status with Checkbox dashboards where information such as the types of reported incidences can be visualized. 

Key Features


  • Reduce the need for back-and-forth information collection

    Save time chasing details and let the business line self-serve, 24/7 with a cloud-hosted register.

  • Quickly automate bespoke data and security incident reporting assessments in just a few days

    Security managers can build bespoke incident reporting solutions with Checkbox’s drag-and-drop studio that are in line with current security policies.

  • Eliminate errors and improve the quality of recommendations

    Empower staff to easily lodge incidents whilst reducing the number of falsely escalated incidents and only being alerted when a certain severity level is detected.

  • Improve maintainability and adaptability

    Through no-code, the solution can be easily and independently updated for any changes in policy or regulation. With no coding expertise required, data and security controllers are empowered to rapidly overlay internal policy and legal requirements and deploy compliant solutions in a matter of days.

  • Improve coverage of types of data incidents

    Enable nearly 100% coverage of data incidents to keep confidential information secure all the time, regardless of frequent change in policy and legal regulations.

  • Centralize your audit trail

    Leave clunky spreadsheets and local files behind. A complete audit trail of all actions and information is safely secured in your company’s database.


How Does Checkbox Automate This?

1. Build bespoke data and security incident reporting solutions with drag and drop

Security and data controllers can easily build self-serve security incident reporting solutions using the Checkbox studio.

2. Business users access the self-serve incident reporting solution from their company portal

A URL can be embedded inside the company portal, or iFrame can enable users to access the tool while staying inside the portal.

3. Business users are guided through as they provide information around their potential data breach

Smart forms with on-screen guidance enables a self-serve but intuitive experience for business users to provide necessary information e.g. date of incident, the people involved, cause of breach etc.

4. Checkbox automatically assesses the severity of the incident and provides a recommendation for low-risk incidences

In-built incident assessment logic with complex calculations and decision-tree logic ensures the tool is compliant-by-design.

5. For high-risk incidences, Checkbox automates the decisioning process

Automate the decision on whether a senior compliance manager is needed, and which level of review is required.

6. Reporters have visibility over their data incident status & oversee all reported incidences

Incident reporters can self-service and receive the latest incident status through the real-time customizable dashboard. View audit trails and transcripts of all reported data and security incidences and the assessed risk result. Export all data to PowerBI or Tableau for deeper insight.

Get started with your digital transformation journey

See how Checkbox fits in with your organization by contacting us and requesting a free demo