Webinar

Achieving Your 2021 Strategy Using Automation

Watch how legal teams use Checkbox automation to cut costs, minimize risk, digitize workflows, and improve customer experience through self service, intake, and smarter processes.

  • 01:08 What Checkbox is (no-code automation for non-IT users)
  • 02:09 Prompt: define your 2021 strategy/pillars
  • 03:38 People–Process–Technology triangle as a framing
  • 04:58 What can/can’t be automated; RPA (no human) vs EPA (expert judgment)
  • 07:33 Strategic goal: reduce cost (people & tech sides)
  • 08:04 Telco legal restructure → use tech to offload low-value work
  • 09:41 Strategic-value × risk quadrant; where automation/outsourcing fit
  • 11:14 Tech consolidation: ~50 tools → 10–15; kill manual “glue” work
  • 12:40 Strategic goal: minimize process/org risk
  • 13:12 Super fund: operationalize procurement policy to prevent drift
  • 14:47 FMCG: digitize data-breach intake & routing (self-serve vs major incident team)
  • 16:14 Hidden “interface”/admin overhead between teams → automation absorbs it
  • 17:17 Strategic goal: enable digitalization
  • 17:45 Hospitality: paper floor forms → interactive digital workflows
  • 19:21 Strategic goal: improve customer experience
  • 19:49 Digitized legal services to reduce friction & “where is it?” follow-ups
  • 21:24 Self-service 24/7, status visibility, faster triage to SMEs
  • 22:29 Recap: reduce cost, minimize risk, digitize, improve CX
  • 23:28 New series: practical “how to” on finding/validating use cases
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