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Every request the business sends to legal, captured, triaged, and routed in one place. Your team works one clear queue. You see volume, demand, and risk across the whole function.
However it arrives, Checkbox captures, triages, and routes it. One front door, not five inboxes.
More requests, through more channels, every year. Without a front door, legal becomes the routing layer.
The forces driving demand keep compounding. The team absorbing them doesn’t. A front door closes the gap, so your lawyers aren’t the routing layer.
Pick a request. Watch the front door triage and route it.
Demand on legal becomes visible and measurable. See where work comes from, what it costs, and where exposure sits. Make the resourcing case with data.
Every request arrives complete, classified, and ready to action. Routine work is handled automatically. Lawyers spend their time on what actually needs them.
The business gets help from the tools they already live in. No new portal to learn, no guessing who to email, no cornering a lawyer by the coffee machine. They ask where they already work, and it’s captured and routed for them.
Shared inboxes, forms, and ticketing systems capture requests. A legal front door manages everything after, from triage and routing to automation, self‑service, and visibility.
| Capability | Shared inbox | Intake form | Ticketing system | Legal Front Door |
|---|---|---|---|---|
| Captures requests | ||||
| Collects complete information | ||||
| Triage before lawyer involvement | ||||
| Self‑service answers | ||||
| Automated routing | ||||
| Workflow automation | ||||
| Demand visibility & reporting | ||||
| Works across email, Slack, Teams & forms |
A form captures a request. A legal front door manages demand.
The difference isn’t where requests enter. It’s what happens after they arrive.
Capture, triage, and route requests straight from the tools your teams use every day. No new place to check, nothing to rip out.
Plus an open API and webhooks for anything not on the list.
“We were doing the work, but we didn’t have the data to show it. Checkbox gave us a centralized way to handle intake, so we could finally see the volume and source of requests and plan resourcing accordingly.”
We go into the full architecture on the call. These are the short answers.
Checkbox is built for regulated, security-conscious legal teams, with enterprise controls, audit trails, and regional data hosting. We walk through your specific requirements on the call.
The front door sits on top of the channels your business already uses, so there is nothing new for requesters to learn. Most teams are live in weeks, not quarters.
No. It connects email, Slack, Teams, and your downstream systems, then adds the triage, routing, automation, and reporting layer they were never built to provide.
Volume by team and request type, turnaround times, automation rate, and where risk concentrates, all in a live view you can take to the board.
A 30‑minute walkthrough: capture requests, automate routine work, and see demand and risk in one view.