Empowering LegalOps to Generate Tremendous Business Value

Webinar

Join us with Connie Brenton as she shares how workflow automation has been the cornerstone technology for her.

02:47 CLOC beginnings; early legal ops history
03:25 Role evolution; StorageTek→Sun→Oracle; CLOC core comps → “pyramid” (15 practice areas)
06:28 “Run legal like a business”; GC from “no” to guard & guide
09:02 Why start with workflow; legal tech UX & enterprise fit
11:03 What a workflow is; spotting use cases
12:27 Red flags: approvals by email & tracking in spreadsheets
13:50 Building workflows: ease, linear thinking, quick fixes; “treasure hunt” demo
15:11 Case: HQ move orchestrated via workflows (2 weeks)
16:50 RIFs via workflow; pre-signature CLM alternative
17:58 CLM vs platform: 80% of workflows outside legal
20:54 Scaling & chargebacks; hardest part = finding use cases
21:35 Change management win: low/no training; co-design with business
23:15 Partnering with IT; legal as beta tester (RPA/chatbot)
26:31 Proving ROI: baseline first; track metrics to catch issues
31:09 Speed story: intake workflow built during the meeting
34:06 COVID vax attest in ~3 weeks; simplifying NDAs; sharing templates
36:53 Where to start: pilot in legal/ops; pick friendly or “broken” process
38:31 Making the case: tie to GC priorities; CLM shiny vs workflow pragmatic
41:09 Training as a workflow; measure adoption
42:29 Wrap & communities (legalops.com; regional groups)