Checkbox vs Mitratech TAP

Checkbox

Checkbox stands out for its user-friendly approach. Its ease of use empowers in-house teams to take full control of their workflows, without the need for extensive technical expertise. With Checkbox, managing workflows becomes simpler, faster, and more efficient. While customers can still choose to work with partners to develop workflows, it's not a necessity, offering them more flexibility and independence in managing their processes. Checkbox puts the power in the hands of the users, allowing them to optimize their legal operations with ease.

Mitratech (TAP)

TAP boasts impressive power, but its complexity makes it challenging to use. This difficulty poses a significant problem for many legalops/legal teams who struggle to build and maintain workflows in-house. As a consequence, they often end up incurring expensive consulting fees and experiencing delays when making even basic workflow changes. Moreover, TAP's intricacy prevents the realization of the citizen developer model, leading to a heavy reliance on highly technical resources.

Checkbox

Checkbox takes a different approach to customer support. We are proud to offer a white-glove support and success model for our customers. Our dedicated team goes above and beyond to ensure that every user receives top-notch assistance and personalized care. With Checkbox, your satisfaction and success are our utmost priorities.

Mitratech (TAP)

Customers frequently express disappointment with the support provided by Mitratech. Time and time again, users have reported unsatisfactory experiences with their customer support. The lack of personalized care and assistance has left many feeling let down and frustrated.

Checkbox

Checkbox streamlines the time to value with its user-friendly approach. By avoiding unnecessary complexity, Checkbox allows users to build, configure, adjust, and launch workflows in a shorter timeline. Its focus on simplicity and ease of use ensures a quicker path to achieving desired outcomes and user experiences. With Checkbox, you can get more done in less time, empowering your legal department to be more efficient and effective.

Mitratech (TAP)

Time to value with TAP is often hindered by its excessive customization and over-serving use-cases for legal departments. While it offers a wide range of features, this can lead to increased complexity when using the tool. As a result, users may find it takes more time to achieve their desired outcomes or user experience. Building, configuring, adjusting, and launching workflows can be a more time-consuming process with TAP.

Checkbox

Checkbox maintains its independence as a private and independently owned company. This freedom from external influence allows us to focus solely on our product's growth and innovation. With a commitment to constant improvement, Checkbox releases major product features and enhancements every month, ensuring that our users benefit from the latest advancements and stay at the forefront of workflow management technology.

Mitratech (TAP)

Since the acquisition by Mitratech, there have been notable concerns regarding product development and innovation. Many users have reported a significant slowdown in updates and improvements to the platform. The acquisition seems to have impacted the pace at which new features and enhancements are introduced, leaving some customers feeling frustrated with the lack of progress.

Checkbox

Checkbox stands out as a cost-effective alternative. Our pricing model ensures that our workflows are priced competitively, providing substantial savings for our customers. Users have found that Checkbox offers more than half the cost of TAP's workflows on a per workflow basis.

Mitratech (TAP)

TAP's workflows tend to be more expensive. Customers have reported higher costs associated with TAP's workflow solutions.