Jeffrey Franke, is the CEO & Founder of LegalOps.com, who has built and managed high-performing legal operations functions as the former Chief of Staff & Assistant General Counsel, Legal Operations at Yahoo and Director & Associate General Counsel at Oracle. He was also the Founder of CLOC with Connie Brenton, where he has helped define and evolve the legal operations role for the industry in many ways including creating CLOC’s 12 Core Competencies and other reference models that define legal operations excellence today.