Webinar

Unlocking the Secrets of Successful Legal Automation

Watch PwC NewLaw show how agile legal teams drive automation by starting simple, proving value fast, scaling workflows, managing change, and embedding transformation into daily operations.

02:27 What is PwC NewLaw? Team focus
03:06 Agile setup: product owners, standups, sprints
04:16 Why legal automation: human experience & pain points
05:34 Quality, consistency, compliance & CX benefits
07:24 The what & who of legal transformation
08:03 Use-case identification: high-volume, low-complexity
09:19 Map end-to-end workflow & stakeholders (incl. IT)
10:36 Stakeholder buy-in via prototype / POC
11:50 Early adopters & showing value fast
12:30 Start simple: low complexity first
13:11 Iterative approach & agile mindset
14:15 Case: template letter automation (POC → scale)
15:29 Tranches: ship every ~2 months
16:47 Picking early adopters (it depends)
18:03 Automation champions & org goals
18:43 “Big bang” launch vs iterative change
20:00 Ongoing change management & UAT cadence
21:24 ROI + quick wins (80/20 rule)
21:55 How to start: requirements workshop
23:13 Define approvers, signers, templates
23:57 Readiness: standardize templates first
26:25 Start with one doc (NDA) then expand
27:50 Good first categories: sales contracts
29:15 Multi-letter packs & jurisdictional variants
30:23 Key learning: don’t automate exceptions (80/20)
31:56 Why 100% scope slows value & reporting
33:23 Change mgmt suffers with long gaps
35:43 Turning point: must-haves vs nice-to-haves
39:10 Myth: “We’re done after launch”
40:30 Roadmap & budget (1–3 year plan)
41:47 Backlog & continuous improvements
42:27 Next steps: DMS + automated emails
45:05 Adopting agile (lightweight) in legal
45:43 Standups & retros: simple wins
47:06 Peer testing / QA in builds
49:04 Takeaway #1: 80/20 focus
49:46 Takeaway #2: ship iteratively
50:30 Takeaway #3: make it BAU (ops model)
51:56 Risks if it’s not BAU (adoption & ROI)
53:26 End state: easier daily operations

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