Partnering for an Impactful 2025 Legal Strategy

Webinar

Partnering for an Impactful 2025 Legal Strategy

Discover how technology and collaboration between GCs and legal ops can drive alignment and elevate your legal team’s impact. Join Stephanie Corey, CEO of UpLevel Ops, as she hosts a conversation with Evan Wong, CEO of Checkbox, and Cindy Kaneshiro, Director of Legal Ops at Nutanix.

05:36 Why GC–Legal Ops partnership is critical
‍06:21 Building chemistry & collaboration practices
‍07:45 Transparency & communication across legal
‍08:41 Inviting finance & cross-functional partners into legal
‍09:37 Early buy-in & resource alignment with business
‍10:36 Adapting legal priorities to shifting business strategy
‍12:28 Misalignment between legal value & CEO perception
‍13:01 How tech projects strengthen GC–Legal Ops trust
‍14:22 Business outcomes: efficiency, visibility, risk mgmt
‍15:37 Paralegal to transformation leader via workflow automation
‍18:20 Shifting from cost savings to meaningful work & “work joy”
‍19:52 Tech as enabler of legal’s business partnership role
‍20:46 AI’s impact: intake, workflow, reducing change management
‍23:08 Agents: moving AI from Q&A to action & automation
‍24:25 Change management: why programs fail without it
‍25:00 How to identify legal ops use cases & pain points
‍26:12 Informal assessments vs. squeaky wheel bias
‍28:09 Annual reviews, prioritization & ops’ seat at the table
‍29:46 Confidential feedback & trust-building with the team
‍31:54 Silent facilitation exercise: leveling voices for roadmap
‍33:53 Roadmaps as communication & prioritization tools
‍35:17 Why legal-specific tech matters (vs. IT/enterprise tools)
‍37:19 Cost of ownership & confidentiality considerations
‍39:26 User adoption & client-facing experience as drivers
‍41:48 Audience poll: interest in intake & matter management
‍42:16 Checkbox intake & matter management overview
‍44:01 Data as art: purposeful storytelling vs. dashboards
‍45:56 QBRs: blending metrics + narratives across legal
‍47:40 Storytelling with data for leadership & cross-functional partners
‍50:15 Reporting tools: affirming narratives & uncovering insights
‍53:24 Eliminating the “black box” & securing headcount/resources
‍55:30 Final thoughts: partnership, data & educating GC on legal ops

Timestamps