Intake and Triage
Enquiries from the business do not need to be ad hoc back and forth calls and emails for the same low value requests.
The Checkbox Intake and Triage tool creates a single digital point for the business to access legal services in a streamlined and standardised process. The tool enables self-service through directing the user to self-help resources, automated tools, or escalate to the appropriate lawyer.
Benefits of Intake and Triage
Enable your team to focus on high value work by allowing the business to self-serve standard requests
Track the type and volume of service requests to measure operational efficiency and potential risk